Get started · Access recovery

Recover account access

Reset a password, recover from an expired confirmation link, and understand locked or expired sessions.

Reset a forgotten password#

Choose Forgot password?
Open the recovery dialog from Sign In and enter the registered email address.
Open the newest reset link
Use the latest reset message. A reset link is time-limited and should be treated as a credential.
Choose a new password
Enter and confirm a password that meets the displayed requirements, then submit it once.
Sign in again
Return to Sign In and use the new password. Existing sessions can require reauthentication.

Open the confirmation state
Follow the newest verification message or open Account settings after sign-in.
Read the displayed status
The page distinguishes confirmed, invalid, expired, and missing-token states.
Resend when offered
Request one new message and use only that latest link.
Return to the blocked action
After confirmation, refresh the workspace and retry model creation or another action that required verified email.

When a session expires, sign in again and return to the same workspace resource.
When Account Locked appears, contact the organization owner or the support link shown on the page; repeated sign-in attempts do not restore a disabled membership.
If only one workspace is inaccessible, another organization membership may still be available from the workspace switcher after sign-in.
On a small screen, Desktop Required is a device-width limitation rather than an account lock.